SOCAP Executive Summit

I’m thrilled to have the opportunity to run a 2-day workshop in Nashville on April 12-13.  There is still time to sign up if you are interested in the transformative power of authentic leadership.
This event is for customer care executives and other senior-level decision makers or executive leaders representing all industries. This includes individuals with senior-most responsibility for customer care or those who set strategy related to the function.
Here are some of the practical insights I hope you will gain from our time together at the Summit:

  • Understand the value of the positive lens.
  • Explore the Fundamental State of Leadership Concept.
  • Apply it to leadership and discover how to turn any situation positive.
  • Explore how to move positive leadership throughout an organization.
  • Experience the transformative power of authentic leadership.
  • Learn to use The Positive Leadership Game as a change tool.
  • Explore the concepts of positive organizing.
  • Turn 100 positive practices into an abbreviated, personal change agenda.

Here is a link to learn more.  I hope to see you there!

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